bdjl Privacy Policy
Your personal information matters to us. This policy contains a complete description of how bdjl collects, stores and protects your data.
Introduction and Scope
This Privacy Policy ("Policy") applies to all users of the bdjl platform ("Site"). When you register on bdjl, use the platform, or use our services, you agree to the terms of this Policy. This Policy is an integral part of our Terms and Conditions and both documents should be read together.
bdjl believes that protecting users' privacy is a fundamental responsibility. We do not collect anything beyond what is necessary, and we do not sell your information to third parties without your permission. If this Policy changes, we will publish a notice on the Site.
If you have any difficulty reading or understanding this Policy, you can contact us via our 24/7 live chat or email support.
What Information We Collect
bdjl collects only the information that is essential for running the service. The information collected can be divided into two main categories.
1. Information You Provide Directly
When you open an account or use the service, the following information is collected:
- Full name and date of birth (for age verification — 21+ years)
- Mobile number and email address
- National ID or passport number (for identity verification)
- Bank account or mobile wallet number (bKash, Nagad, Rocket, Upay)
- Any information entered directly by the user
2. Automatically Collected Information
Some technical information is recorded automatically while you browse the site:
- IP address and device type
- Browser version and operating system
- Login time, pages visited, and session duration
- Browsing behaviour via cookies and similar tracking technologies
- Referral source (how you arrived at the site)
3. Transaction Information
During deposits and withdrawals, the date, amount, and payment method details of each transaction are stored in our system. This information is necessary to maintain financial security and to resolve any disputes.
Purpose of Using Your Information
bdjl uses the information it collects only for specific and lawful purposes. We will never use your information beyond the approved purposes.
Account Management
Information is used for registration, identity verification, login security, and account protection. This includes OTP verification and password recovery.
Financial Transactions
Payment information is used to process deposits and withdrawals and to prevent fraud. All transactions are conducted through secure channels.
Customer Support
The support team has access to the information needed to resolve your issues quickly. This enables effective 24/7 live chat and email service.
Security and Compliance
Information is analysed to prevent unauthorised access, account hacking, and financial fraud. It is also used to ensure responsible gaming.
Sharing Information and Third Parties
bdjl never sells your personal information. However, information may be shared with specific third parties in the limited circumstances below.
Payment Processors
bKash, Nagad, Rocket, Upay, and bank transfer providers receive only the minimum information needed to complete a transaction. This information is used solely for the relevant transaction.
Technology Service Providers
Information may be shared under contract with cloud hosting, cybersecurity, and analytics providers for operating the site. All such providers are required to comply with our privacy standards.
Legal Obligations
It may be our legal duty to provide information to government or law enforcement agencies under applicable Bangladeshi law or a court order. Such disclosures are outside our control.
Game Software Providers
Our game partners — including Evolution, Pragmatic Play Live, PG Soft, and JILI — may process session data to verify gameplay validity. This information does not reveal your identity.
Cookies and Tracking Technologies
bdjl uses cookies to keep the site functioning correctly and to improve the user experience. You can control or reject cookies from your browser settings, though this may limit some site functionality.
Types of Cookies
- Essential Cookies: For maintaining login sessions and storing security tokens. Without these, the site will not function correctly.
- Functional Cookies: For remembering language preferences, game history, and personalised settings.
- Analytics Cookies: To understand which pages are used most and to monitor site performance.
- Security Cookies: To detect unusual login attempts or misuse of multiple accounts.
Data Storage and Security
Keeping your information secure is our highest priority. bdjl protects your data through SSL encryption technology, secure data centres, and strict access controls.
Retention Period
All data is stored for as long as your account is active. After an account is closed, certain information may be retained for a specified period for legal compliance, dispute resolution, and fraud prevention purposes.
Security Measures
- All data transfers are secured via SSL/TLS encryption
- Sensitive data (passwords, payment details) is stored in encrypted form
- Automatic alerts when unusual activity is detected on an account
- Limited employee access — only authorised staff can view data
- Regular security audits and system updates
To learn more about our commitment to data protection, you can read our About Us page.
User Rights
bdjl gives users the right to maintain control over their own information. You have the following rights:
Right to Access
You can request to know what information we hold about you. Send this request through the support team.
Right to Correction
If any of your information is incorrect, you can request a correction. It is your responsibility to provide accurate information.
Right to Deletion
Where there is no legal obligation to retain it, you may request deletion of your information after closing your account.
Right to Restrict Processing
In certain circumstances you can ask us to limit the processing of your information, though this may affect your access to services.
Data Portability
You can request a copy of your information in a machine-readable format.
Right to Object
You have the option to object to marketing messages or certain processing of your information.
To exercise any of the above rights, contact our support team via live chat or email. We will respond to your request within a reasonable time.
Protection of Minors
All bdjl services are for persons aged 21 or over only. We do not knowingly collect information from anyone under 21. Age verification is mandatory at registration.
If we discover that we have inadvertently collected information from a minor, that account will be closed immediately and the information deleted. To learn more about our commitment to responsible play, read our Responsible Gaming page.
International Data Transfers
As bdjl is an international platform, some data may be stored or processed on servers outside Bangladesh. For any international transfer, we ensure that the data receives equal or higher-level protection.
When transferring data to third countries, we put appropriate contractual arrangements in place and all such partners comply with our privacy standards.
Changes to the Policy
bdjl reserves the right to update this Privacy Policy as needed. For any significant change, we will post a notice on the website and inform you via your registered mobile number or email.
Continued use of the site after a change will be treated as acceptance of the updated policy. We therefore recommend checking this page regularly. You can find answers to more questions on our > FAQ page alongside this policy.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:
Learn More About bdjl
See the pages below for full details of our services and terms of use.