For ages 21+

Play responsibly,
keep yourself safe

bdjl believes entertainment is only meaningful when it is kept under control. On this page you will find ways to set limits, warning signs to watch for, and how to get support when needed.

Age 21+ required Self-exclusion available 24/7 support SSL encryption

What is responsible gambling and why is it important?

Online betting and casino games can be a legitimate form of entertainment — but only when a player keeps conscious control over their time and money. At bdjl, we believe every player has the right to that control, and to help secure it we have built several practical tools directly inside the account.

Gambling becomes a problem when it gets in the way of other important areas of life — when it starts affecting family, work or financial responsibilities. The most effective way to avoid that situation is to set limits in advance and ask yourself honest questions on a regular basis.

Our Terms and Conditions explain in detail how to use the responsible gambling tools available on any account. The process for deposit limits, temporary breaks and self-exclusion is clearly described there.

One important thing to keep in mind: there is no guarantee of winning in gambling. Every round runs independently and past results do not determine future results. So never gamble with money whose loss would cause problems in your daily life.

Under our Privacy Policy, your account activity and personal information are kept secure. Using responsible gambling tools does not affect the confidentiality of your information in any way.

Tools for setting your own limits

These tools are available directly after logging in to your bdjl account.

Deposit Limit

Set in advance the maximum amount you will deposit per day, week or month. Lowering a limit takes effect immediately; raising one requires a set waiting period before it becomes active.

Session Time Limit

Set how long you will play in a single session. When the time is up, the system will automatically show a warning and log you out if needed.

Loss Limit

Set a limit so that no further bets are accepted once you have lost a specified amount. This is a direct way to control financial losses.

Temporary Break

If you want to take a break for a few days, suspend your account temporarily for anywhere from 24 hours to 30 days. The account will not become active before the break ends.

Self-Exclusion

If you need a longer break, choose self-exclusion. During this period the account is completely inactive and all marketing communications are also stopped.

Support Chat

Contact the bdjl support team via 24/7 live chat to set any limit or activate self-exclusion. Support is available in Bengali.

Recognise the warning signs of a problem

If you notice any of these signs in yourself or someone close to you, act without delay.

Going over budget

Continuing to play after the set budget is gone, or placing more bets to try to recover that money.

Hiding behaviour

Hiding the amount played or time spent from family or friends, or obtaining money through dishonesty.

Chasing losses

Placing larger bets to recover previous losses — this is the most common cycle associated with problem gambling.

Loss of control

Wanting to stop but being unable to, or feeling uncomfortable without gambling — these are signals that deserve attention.

bdjl's core principles

We do not just create a gambling environment — we want to make sure every player can make decisions consciously, freely and safely. Both our team and our technology work toward that goal.

Visit our FAQ section for answers to common questions — it covers many questions about accounts, payments and responsible gambling.

Age 21+ verification

Age is verified when an account is opened. No account or transaction is permitted for anyone under 21.

Protecting minors

Use device locks and password protection on your device so that minors cannot access your account.

Treat it as entertainment

Do not think of gambling as a way to earn money. It is entertainment — and like any entertainment, it should have a budget.

Track your time

Time passes quickly while gambling. Set a time limit before each session and take regular breaks.

Only play with surplus money

Never bet with money set aside for household expenses, debt repayment or savings.

21+

All casino and betting activities at bdjl are for persons aged 21 or older only. No account is activated without age verification.

How to get support

If you are struggling, do not stay alone — family, friends or a professional counsellor can all help.

bdjl Live Chat

Support in Bengali is available 24 hours a day, 7 days a week. Our support team is here to help with self-exclusion, setting limits or closing an account.

Email Support

You can also contact us by email in addition to live chat. The support team replies in Bengali and English and gives priority to responsible gambling requests.

Family and friends

Talking to someone you know is the most effective first step. Let someone close to you know about the situation — they can help you make decisions.

Professional advice

Seeing a mental health specialist or addiction counsellor is not weakness — it is a brave decision. Counselling services are available from both government and private providers in Bangladesh.

Responsible Gambling Q&A

After logging in to your bdjl account, go to Account Settings and set a daily, weekly or monthly deposit limit from the "Responsible Gambling" section. Lowering a limit takes effect immediately, but a request to raise a limit requires a waiting period so the decision is made carefully.

You can apply to reactivate your account after the self-exclusion period ends. However, bdjl holds a set waiting period before processing that request, so the player has enough time to reconsider the decision. No promotional messages are sent during the self-exclusion period.

No. The minimum age for all activities at bdjl is 21. Age is verified at the time of registration and no account is approved for anyone under 21.

First, contact bdjl's 24/7 live chat and activate a temporary break or self-exclusion on your account. Then let someone in your family know, and if needed, consult a professional mental health counsellor. Taking these steps is not a sign of weakness — it is a sign of responsibility.

No. Using deposit limits, session limits or self-exclusion is completely normal and does not affect any other benefit on your account. Funds in your balance can be withdrawn according to the applicable rules, and your information remains confidential.

Talk to them directly with empathy — express concern, not blame. Let them know about bdjl's live chat or email support, and suggest setting limits or activating self-exclusion on the account together. Professional counselling services can also be effective.